Terms and Conditions of Sale
Terms and Conditions of Sale
Last updated: March 25, 2026
ARTICLE 1 — GENERAL TERMS
These Terms and Conditions of Sale govern purchases made through the Mama Curve™ website, operated by KAGLIA LLC.
By placing an order on our website, you agree to these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, and Refund Policy.
KAGLIA LLC may update these Terms from time to time. The terms applicable to an order are those in effect at the time the order is placed.
Nothing in these Terms limits any mandatory consumer rights available to you under applicable Canadian or provincial law.
ARTICLE 2 — PRODUCTS
Mama Curve™ offers postpartum shapewear, support garments, and related wellness products.
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizing information, and other details are accurate.
However, colours and appearance may vary slightly depending on your screen, lighting, production batch, or other factors.
Product availability is subject to change without notice.
ARTICLE 3 — ORDERS
Orders are placed online through our website.
The ordering process generally includes:
- selecting your product, size, colour, and quantity;
- adding the product to your cart;
- entering your shipping and billing information;
- reviewing your order;
- completing payment.
You are responsible for providing accurate and complete information, including your shipping address.
A customer account is not required to place an order unless otherwise indicated.
ARTICLE 4 — ORDER CONFIRMATION
An order is considered accepted once payment has been successfully processed and an order confirmation has been issued.
You will normally receive a confirmation email after placing your order.
KAGLIA LLC reserves the right to refuse or cancel an order where reasonably necessary, including in cases involving:
- suspected fraud;
- unauthorized payment;
- incorrect or incomplete customer information;
- obvious pricing or website errors;
- product unavailability.
If a paid order is cancelled by us, the applicable amount will be refunded to the original payment method.
ARTICLE 5 — PRICES AND PAYMENT
Prices
Prices are displayed primarily in Canadian dollars (CAD) for customers in Canada.
Any applicable taxes and charges will be displayed during checkout where required.
Prices, promotional offers, discounts, and product availability may change without notice.
However, changes will not affect orders that have already been confirmed.
Payment
Available payment methods may include:
- Visa;
- Mastercard;
- American Express;
- Shop Pay;
- Apple Pay or Google Pay where available;
- other payment methods offered through Shopify Checkout.
Payment information is processed securely by our payment providers. Mama Curve™ does not store complete payment card information.
ARTICLE 6 — SHIPPING AND DELIVERY
Shipping Area
Mama Curve™ currently ships to eligible addresses in Canada and any additional destinations displayed as available during checkout.
Processing Time
Orders are generally prepared within 24 to 72 hours.
Estimated Delivery
Most orders arrive within approximately 7 to 12 business days after shipment.
Delivery times are estimates and may occasionally be affected by carrier delays, weather, customs procedures, peak shopping periods, or other circumstances outside our reasonable control.
Tracking
When tracking is available, tracking information will be sent after your order has shipped.
Customers are responsible for ensuring that the shipping address entered at checkout is correct.
ARTICLE 7 — RETURNS AND REFUNDS
90-Day Satisfaction Guarantee
Mama Curve™ offers a 90-Day Money-Back Guarantee, beginning on the date your order is delivered.
You may try Mama Curve™ under normal conditions and decide whether it is right for you.
If you are not satisfied, contact us within the 90-day period to request assistance with a return, size exchange, or refund, subject to our Refund Policy.
Return Requests
To begin a return, contact:
infos@mamacurve.com
Please include:
- your order number;
- the email address used for the order;
- the reason for your request.
Return instructions will be provided after your request has been reviewed.
Please do not send products to the company’s registered business address unless specifically instructed to do so.
Return Shipping
Unless otherwise required by applicable law or stated by us, return shipping costs are the customer’s responsibility.
Mama Curve™ will cover reasonable return or replacement costs when an item is:
- defective;
- damaged upon arrival;
- materially different from what was ordered;
- incorrectly shipped by us.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us as soon as possible and include photographs where appropriate so we can resolve the issue.
Refund Processing
Once an approved return has been received and reviewed:
- we aim to process the refund within 5 business days;
- the refund will be issued to the original payment method;
- your bank or payment provider may require additional time for the refund to appear.
Our complete Refund Policy forms part of these Terms.
ARTICLE 8 — PROMOTIONS AND DISCOUNTS
Promotional offers, bundle discounts, free products, discount codes, and limited-time offers may be subject to additional terms displayed at the time of purchase.
Unless otherwise stated, promotional offers:
- cannot be exchanged for cash;
- may not be combined with other promotions;
- may be changed or withdrawn before an order is placed.
Any advertised quantity limitations or stock notices should reflect actual availability.
ARTICLE 9 — PRODUCT USE
Mama Curve™ products are intended for personal use according to the instructions provided.
Customers should stop using a product if it causes significant discomfort, irritation, or another unexpected reaction.
Postpartum recovery varies from person to person. Customers recovering from childbirth, surgery, or a C-section should follow the advice of their qualified healthcare provider regarding when compression garments are appropriate for them.
Information provided on our website is for general informational purposes and is not a substitute for individualized medical advice.
ARTICLE 10 — LIABILITY
To the extent permitted by applicable law, KAGLIA LLC is not responsible for losses resulting from:
- misuse of a product;
- failure to follow product instructions;
- circumstances outside our reasonable control;
- delays caused by third-party carriers;
- indirect or consequential losses that could not reasonably have been anticipated.
Nothing in these Terms excludes or limits liability or consumer rights where such exclusion is prohibited by law.
ARTICLE 11 — PERSONAL INFORMATION
Personal information collected through Mama Curve™ is processed in accordance with our Privacy Policy.
Information may be used for purposes including:
- processing orders;
- fulfilling deliveries;
- customer service;
- fraud prevention;
- improving our website and services;
- marketing communications where permitted.
Customers may have rights regarding access, correction, deletion, or withdrawal of consent depending on applicable law.
ARTICLE 12 — COOKIES
Mama Curve™ uses cookies and similar technologies to operate the website, understand website usage, remember preferences, and support marketing activities where permitted.
Additional information is available in our Privacy Policy and cookie settings.
ARTICLE 13 — INTELLECTUAL PROPERTY
The Mama Curve™ name, branding, website content, graphics, photographs, product descriptions, and other original materials appearing on the website may be protected by intellectual property laws.
Unauthorized reproduction, distribution, or commercial use is prohibited.
ARTICLE 14 — GOVERNING LAW
KAGLIA LLC is registered in the United States.
These Terms are governed by applicable laws, while remaining subject to any mandatory consumer protection rights and laws that apply to customers in Canada or their province or territory of residence.
Nothing in these Terms is intended to waive rights that cannot legally be waived.
ARTICLE 15 — CONTACT
Mama Curve™ — KAGLIA LLC
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States
Email: infos@mamacurve.com